Consumer research

In line with the 2024 Health Star Rating Monitoring Plan, Food Standards Australia New Zealand undertook research on consumer understanding and perceptions of the Health Star Rating system. Key findings include:

  • The majority of participants (89%) were aware of the HSR when prompted
  • The majority of participants (87%) knew at least a little bit about the system
  • Most participants (78%) understand that the HSR can be used to compare similar food products, but there remains significant confusion about using the HSR to compare different foods.
  • Over half of participants trust the system, but around 25% distrust it.
  • The majority of participants (69%) use the HSR at least sometimes.

You can read the full report here.