Anomalies

The Health Star Rating Advisory Committee (HSRAC) is responsible for overseeing the implementation of the Health Star Rating system, including assessment of potential anomalies that may be identified within the Health Star Rating Calculator. The Australia and New Zealand Ministerial Forum on Food Regulation has agreed to a process for the HSRAC to assess potential anomalies:

Process for assessing a potential anomaly (Word 31 KB)
Process for assessing a potential anomaly (PDF 541 KB)

A submission form to assist in the provision of information to the HSRAC to assess a potential anomaly within the Health Star Rating Calculator is available. The form is submitted to the Front-of-Pack Labelling Secretariat, who can be contacted at frontofpack@health.gov.au.

Submission form to have a potential anomaly assessed (Word 34 KB)
Submission form to have a potential anomaly assessed (PDF 234 KB)

A register of submissions received to date is available.

Register of potential anomalies (Word 32 KB)
Register of potential anomalies (PDF 439 KB)

Disputes

The Health Star Rating Advisory Committee has agreed to a process for assessing and resolving disputes. This process will address dispute notices related to the Health Star Rating system fairly and objectively. This process is separate to the process for assessing potential anomalies within the Health Star Rating Calculator. If you wish to submit a dispute notice or lodge a review request, please use the appropriate form in the appendices of the Dispute Resolution Process:

Dispute Resolution Process (Word 30 KB)
Dispute Resolution Process (PDF 436 KB)